Tuesday, September 27, 2016

Weekly Tips and Tricks Email


Some of you may already subscribe to the “Weekly Tips & Tricks” email that we send to customers on Service Club (monthly support.) With this weekly email, we try to point you to valuable areas of Eaglesoft that you may not already use, or ways that you can use Eaglesoft to become even more efficient. 

These emails will also contain helpful reminders from our Support team at the PTC, such as how to prepare for an upgrade.  Monthly, we will provide features announcing which additional eServices can help you further as your practice grows. Additionally, you will find other special announcements at times. 

We hope that you will sign up for our weekly emails through this link! For more information please see FAQ # 23316.


The Eaglesoft Team

Wednesday, September 7, 2016

Technical Issues at the PTC Resolved


As of 2:00 PM CST yesterday, the Patterson Technology Center has resolved technical difficulties with phone and email systems that may have caused longer wait times. We thank you for your patience! Live Chat for help continues to provide instant assistance: https://pattersonsupport.custhelp.com/app/chat/chat_launch

Tuesday, September 6, 2016

Important Notice: PTC Support & Wait Times

The Patterson Technology Center is encountering some technical difficulties with phone and email systems. We apologize for longer hold times that our customers are experiencing today, and we are working to resolve. For most efficient assistance, please use the Live Chat for help.  https://pattersonsupport.custhelp.com/app/chat/chat_launch