Important Insurance Claims Update

We are focused on providing a solution to enable your practice to process insurance claims.  The recent cybersecurity incident with Change Healthcare/Optum has impacted thousands of practices across the dental and medical industries.

We regret the pain this has caused your business and are fully committed to providing a fast resolution.

We are currently moving our Eaglesoft electronic claims and attachments, real-time eligibility checks and eRA processing to Vyne Dental, a market leader in claims processing and insurance services and innovator in workflow automation and efficiency.

We are ready to support your practice so you can begin submitting claims.

For more information and regular updates please visit FAQ 43884.

Issue with eClaims, eAttachments, Real Time Eligibility, eRAs, eRX and eStatements

 

Our partners at Optum are experiencing a global network outage that is causing connectivity issues with eClaims, eAttachments, Real Time Eligibility, eRAs, eRX and eStatements.

Printed Claims and locally printed statements are available.

We sincerely apologize for the inconvenience this is causing to your day to day practice workflow.  Thank you for your continued partnership.