Thursday, December 20, 2018

Jan. 2019 Eaglesoft Service Club Discount for Advantage Customers and Price Increase



As we are adding new benefits to the Eaglesoft Service Club with expanded support hours (launched in November) and automated End of Period Processing (coming with Eaglesoft 21 this spring), our monthly Eaglesoft Service Club pricing will increase as of January 2019. Please refer to your monthly statement for details.

Also starting in January, we are excited to announce that Patterson Advantage customers will receive discounts ranging from 5 – 10% on Eaglesoft Service Club. Watch for Patterson communications in early January regarding our new Advantage program and whether you qualify for these discounts.

If you have any questions, please contact us at 1.800.294.8504.

Tuesday, December 4, 2018

Updated Segments Added to CAESY Cloud

We are pleased to announce 5 updated segments in CAESY.
  • Diagnosing Dry Socket
  • Extracting a Single Tooth (formerly "Single Tooth Extraction")
  • Extraction Post-op Care (formerly "Post-op Instructions for an Extraction")
  • Pulpotomy (formerly "Pulpotomy Procedure"; combines/replaces "Pulpotomy Procedure" and "Pulpectomy Procedure" - "Pulpectomy Procedure" will be removed)
    • Embed links for the "Pulpectomy Procedure" will have the same removed message as the implant video/page that was removed with Set C.
    • Playlists that include the Pulpectomy video will have that video automatically removed.
  • What is TMD?
These segments have updated Videos, CAESY Pages, and Animations in both English and Spanish.

If you have embedded any of the Videos or Pages above in your practice web site, included them in CAESY Playlists or if you have sent them to customers, these replacement Videos or Pages will automatically replace the old Videos or Pages on your web site, links sent to customers or in Playlists.

In addition, we would like to remind you that the following segments will be removed from CAESY Cloud in about 1-2 months. Some of these segments are redundant, and you should be using the replacements listed below. As you can see, some of the Smile Channel segments will be removed as well; please use remaining Smile Channel segments. If you have concerns with us removing any of these segments, please contact the PTC Support via Live Chat.

Hope you like these new segments and thanks for your continued business!

The CAESY Cloud team

Segment to be removed      In the future, please use these segments instead
Advantages of Indirect Resin CAD/CAM Restoration Procedure
All-Porcelain Bridges 3-Unit Bridge Procedure
Alternatives to a Bridge 3-Unit Bridge Procedure
Alternatives to a Crown All Porcelain Crowns
Alternatives to Full Dentures Alternatives for Implants - Fully Edentulous
Alternatives to Partial Dentures Alternatives for Implants - Partially Edentulous
Alternatives to Periodontal Treatment Diagnosing Periodontal Disease
Bitewing X-Ray Procedure Bitewing Digital X-Ray Procedure
Cast Post and Core Procedure Core Buildup Procedure
CEREC CAD/CAM Procedure CAD/CAM Restoration Procedure
Diagnosing a Cavity Using Caries ID Diagnosing Decay
Diagnosing a Large Cavity Diagnosing Decay
Diagnosing Bone Loss Implant Immediate Placement Procedure
Diagnosing Denture Problems Adjust And Reline Dentures


Smile Channel Segments that will be removed
Ask Your Dentist: Bad Breath
Ask Your Dentist: Bonding
Buddy and Andy: Andy's First Visit
Buddy and Andy: Behind the Scenes
Buddy and Andy: Why Brush and Floss?
Dental trivia answer 09
Dentline: Tongue Piercing
Dental trivia question 01
Dental trivia question 02
Dental trivia question 03
Dental trivia question 04
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Dental trivia question 06
Dental trivia question 07
Dental trivia question 08
Dental trivia question 09
Dental trivia question 10
History trivia question 01
History trivia question 02
History trivia question 03
History trivia question 04
History trivia question 05
History trivia question 06
History trivia question 07
History trivia question 08
History trivia question 09
History trivia question 10
History trivia question 11
History trivia question 12
Lifestyle trivia question 01
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Lifestyle trivia question 07
Lifestyle trivia question 08
Lifestyle trivia question 09