Eaglesoft Service Club: Your All-in-One Support Solution

 

Running a successful dental practice requires more than just great care—it takes the right tools, training, and support. That’s where the Eaglesoft Service Club comes in. For one low monthly fee, you’ll gain access to a comprehensive suite of benefits designed to help your practice thrive.

Already a Service Club member? Great news—these are all the benefits you can take advantage of today!
Not a member yet? Contact an Eaglesoft Service Club specialist at 800.397.8191 to sign up.

What’s included in Eaglesoft Service Club?

✅ Free Eaglesoft Version Updates
Stay ahead with the latest functionality—delivered to you at no extra cost. 

✅ Exclusive Training Opportunities
Receive monthly Eaglesoft tips & tricks via email, enjoy free software wellness checks, and access unique training sessions to keep your team sharp.

✅ Waived Patterson CarePay+ Subscription Fee
Get a full year of Patterson CarePay+, a patient financing, dental plans and credit card processing solution, with zero subscription fees—an incredible value for your practice.

✅ Eaglesoft Mobile
Access Eaglesoft from your smartphone or tablet. View patient information, check schedules, and assign tasks remotely for ultimate flexibility.

✅ Unlimited Support
Enjoy unlimited support via live chat, email, and phone. Plus, Schick support is included for Advanced Imaging customers—including discounts on eligible equipment replacements.

Join Eaglesoft Service Club today and experience the difference. Call 800.397.8191 to get started.

Ready to Maximize Eaglesoft? Claim Your Free Wellness Check!

Your Eaglesoft software is packed with powerful features designed to streamline your dental practice — but are you using it to its fullest potential?

Our complimentary Wellness Check is here to help you uncover hidden opportunities within Eaglesoft to boost productivity, improve workflows, and empower your team. Request for your free Wellness Check here.

What’s Included in Your Free Wellness Check?

• Comprehensive Review: A certified Software Trainer will assess how your team is currently using Eaglesoft’s key features and processes.
• Tailored Recommendations: You’ll receive a detailed report with actionable insights to help your practice grow and operate more efficiently.
• Collaborative Consultation: Engage in a personalized discussion about potential improvements and training opportunities for your team.

How Does It Work?

The Wellness Check is conducted remotely by a certified Software Trainer who will remote directly to your system. In less than an hour — and scheduled at your convenience — you’ll gain clarity on how to optimize Eaglesoft for your unique practice needs.

Whether you're a long-time Eaglesoft user or just getting started, this free Wellness Check helps ensure you're leveraging every tool available to support your patients, your team, and your bottom line. 

Request for your free Wellness Check here.

Start the New Year Strong with Eaglesoft!

Welcome to 2026! 

We’re excited to support you and your practice throughout the year. As you prepare for a successful start, here are some essential tips and resources to keep your Eaglesoft system up to date

New Year Checklist

Make sure your end-of-year processes are complete:

• Confirm end-of-year was processed
• Reset insurance benefits
• Adjust hours of operation for the new year
• Reconcile reports
• Update service fees
• Reprint end-of-year reports
• Forgot to process? Here’s what to do

View our FAQ for more information on how to complete the above items. 

Need help? Connect with our support team via live chat. 

Vyne Trellis Release Notes - December

Live date: 12/11/2025

These updates aim to enhance user experience, streamline workflows, reduce errors, and improve system functionality across Vyne Trellis. 

Image Sync Modal Update ​

• Customers who haven't installed Image Sync will see a window directing them to the Downloads page for self-installation. ​
• Benefit: Streamlines setup by providing direct access to installation resources.

Claim Management Layout Updates ​

• Continuous scrolling is now supported on the Claim Details screen, with tabs acting as bookmarks for quick navigation. 
• Benefit: Provides a smoother and more intuitive way to review claim details without repetitive clicking. ​

Sidebar Update: Removal of Member Plans ​

• The "Member Plans" sidebar item is removed entirely. ​
• Benefit: Reduces user confusion and ensures the sidebar reflects current supported features. 

Direct URLs for My Practice Tabs ​

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• Each tab now has a direct URL/hash link for easier navigation and integration with guidance tools. ​
• Benefit: Reduces extra clicks, improves onboarding, and enhances user experience. ​

Reset Password URL Update ​

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• Password reset links now route to a branded Vyne Trellis URL. ​
• Benefit: Reduces confusion and increases user confidence in the security and legitimacy of the reset process. ​

Statements Unsent Tab ​

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• Statements now go to an "Unsent" tab for approval before being printed and mailed. ​ Offices can opt for automatic sending if desired. ​
• Benefit: Reduces accidental statement errors, decreases support cases, and prepares for future Suspend and Send functionality. 

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Show Active Filters and Default Filters ON Instead of Off in UI ​

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• The filter button now shows a count of active filters, making them visible and easy to review. ​
• Benefit: Improves user trust, reduces confusion, and enhances the perceived value of the filtering system. 

Scheduling - Allow Reschedules and Cancellations Within Hours ​

• ​Practices can now allow rescheduling and cancellations within 1 hour of the appointment time. ​
• Benefit: Increases patient self-service, reduces inbound calls, improves schedule accuracy, and supports future automation for gap recovery. 

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