Eaglesoft Service Club Price Increase

Important updates regarding Eaglesoft Service Club

As an Eaglesoft Service Club member, you receive the following benefits: 

• Free Eaglesoft software upgrades: Receive your Eaglesoft license for each upgrade at no cost.

• Unlimited Eaglesoft and Schick support: Enjoy unlimited live chat, email and phone support from our Eaglesoft support team. Schick support is included for Eaglesoft Advanced Imaging customers, including discounted replacement costs for eligible out of warranty equipment.

• Eaglesoft mobile access: Stay connected to your practice and view practice and patient information and assign tasks – all from your smartphone or tablet.

• Eaglesoft tips and tricks: Receive a monthly Eaglesoft e-newsletter, access to on-demand training videos, and exclusive training opportunities with Eaglesoft software trainers.

Free Eaglesoft software upgrades are an important value within your Eaglesoft Service Club membership. Upgrading to each new version of Eaglesoft ensures access to the latest security updates, along with new features and enhancements. We’re committed to ongoing investment in Eaglesoft development to empower your practice - streamlining office workflows, enhancing team management and supporting exceptional patient care delivery. 

As part of our commitment to delivering high-quality software solutions, we periodically review our pricing to ensure we can continue to meet your needs while investing in new developments, support, and reliability. Effective on your October invoice for your November services, we are increasing our Eaglesoft Service Club price. Customers who purchased Eaglesoft on or after May 1, 2025, will have 12 months from the date of purchase before the price increase goes into effect.

Please reference your October monthly statement for details. If you have any questions, please contact our billing team at 866.784.8662 to review your bill.

Master Your Imaging Workflow with One Powerful Report

Did you know Eaglesoft offers a powerful tool to help you manage and audit your digital imaging activity? The Digital Image Exams Master report provides a quick snapshot of which patients had images taken, what types of exams were performed, and how many images were acquired—all in one place. This is especially helpful for tracking productivity or verifying imaging records.

Accidentally saved images under the wrong patient? No problem. This report can also help identify patients who have images saved but were not seen, making it easier to correct errors and maintain accurate records.

How to access the Digital Image Exams Master Report

1. Go to Reports > Clinical > Digital Image Exams Master

2. Select the appropriate date range and click Process

3. The report will look like this: 

The Bottom Line

The Digital Image Exams Master report is a simple yet powerful tool to help your practice stay organized, accurate, and efficient. Whether you're tracking daily imaging activity or correcting patient file errors, this report gives you the visibility you need—all in just a few clicks. Make it part of your routine and keep your imaging workflow running smoothly.

The Clock’s Ticking: How To Use Money Finder to Maximize Year-End Insurance Benefits

As the end of the year approaches, now is the perfect time for you to take action and maximize remaining patient insurance benefits. Many patients still have unused coverage—and with the right tools, your office can help them get the care they need while significantly boosting production. Using Eaglesoft’s Money Finder tool, you can quickly identify patients with remaining benefits and planned treatments. 

Why this matters to your practice

Many patients end the year with unused insurance benefits. By leveraging Eaglesoft's Money Finder tool, you can:

• Identify patients who still have coverage available and reach out to them to schedule care
• Match remaining benefits with planned treatments
• Encourage timely scheduling to maximize both patient care and practice revenue

How to use Money Finder

1. From the Eaglesoft Practice Management screen: Navigate to Activities > Practice Management > Money Finder

2. In the Categories field, select Maximize Insurance

3. Adjust the Primary Benefits and Last Visit Date fields as needed
4. Choose your preferred Print Method (report, letter, postcard, etc.)

5. Click on the desired Sort By option

6. Customize the report title (e.g., “Maximize Insurance – Call List”) for clarity. This is how the title will appear at the top of your report: 

This report helps you create targeted outreach lists, making it easier to follow up with patients who could benefit from additional care before their benefits reset next year.

The Bottom Line

Using Eaglesoft’s Money Finder is a win-win: patients receive the care they need while your practice captures value that might otherwise be lost. Whether you’re sending reminders, printing call lists, or generating letters, these tools help you stay ahead of the curve.

Eaglesoft User Group: Mastering Reports

Join our Certified Patterson Dental Software Trainers at an Eaglesoft User Group to learn how to make the most of Eaglesoft's powerful features and keep advancing your practice. What are you waiting for? Register today!

Topic: Mastering Reports

Date: September 12, 2025

Time: 10:00 AM - 12:00 PM CST

Registration Link: https://events.teams.microsoft.com/event/a597a25f-e152-439f-b5c9-94ce65e40f49@390d1495-7e6d-4009-ad40-9a29b6067f63

Learning Objectives:

• Learn how to easily create a list of favorite reports and how to print multiple reports at a time

• Learn how to use the report filter and sort to get the data you need

• Learn about the importance of certain reports and why you should add them as favorites

A recording of the session will be available on FAQ 6959 after the session. 

Vyne Trellis Release Notes (8/22 and 9/2)

Multi-Clinic Trellis | Feature launch date: 8/22/2025

Summary

Multi-Clinic Trellis is a new enhancement for group practices and DSOs that enables a unified experience across locations. Users can now be assigned to multiple practices using a single login and toggle between offices inside Vyne Trellis, at no extra charge with your Trellis subscription.

Multi-location support allows dental practices to manage their revenue cycle across multiple locations from a single, centralized platform. This results in productivity and reduces the need for duplicate records and manual entry because all staff members can access patient records and enable users to send, track, manage, and ensure timely reimbursement from insurance carriers and patients.

Watch this video to see how Multi-Clinic Trellis works: https://vimeo.com/1102322977

How does it work?

• PMGs organize locations under one hierarchy
• Users are assigned to one or more locations
• Location is selected at login or switched via the in-app toggler
• Claims/statements are routed by location

Key benefits

• One login for all locations
• Toggle between practices in real time
• No duplicate user creation
• Supports multi-site team operations
• Enables centralized control over user access
• Improves onboarding and reduces friction
• Easier claims workflow across multiple locations and fewer errors

ClearCoverage View | Feature launch date: 9/2/2025

Summary

From the View Response action within Eligibility, the new ClearCoverage View in Vyne Trellis shows procedure-level data, plan limitations, coinsurance, disclaimers, age/frequency rules, and more - it's more than just the top 45 ADA codes in the Essentials View. 

Customers enrolled in Vyne Trellis Core, Intake, and Activate tiers will have ClearCoverage View included at no extra charge ($99 value). No verification workflow changes are required. 

Watch this video to see how ClearCoverage View works: https://vimeo.com/1100656253

How does it work?

• Filters: Filter the displayed benefits based on network type. Further drill-down based on categories like: Preventative, Basic, Major, and Ortho.
• Plan Highlights and Callouts: Includes deductible, maximums, and ortho remaining limits. 
• Detailed Benefit Category Sections: Clear, structured format for key coverage information by category. Displays items like Frequency limits, age restrictions, coinsurance details, and much more. 

Key benefits

• Get instant clarity on coinsurance, frequency limits, and coverage status by ADA code, so you can schedule and explain treatment better to your patients. 
• Plan same-day treatment with confidence, reducing delays and improving case acceptance. 
• Reduce rejections and write-offs, and speed up reimbursement.
• No more spending hours on the phone with payers.
• Build trust and help patients make informed decisions with their care.
• Fewer surprises and more confidence with expanded visibility beyond just the top 45 codes.

Click here to get started with ClearCoverage View: https://vynedental.com/getting-started_eligibility_clearcoverage-view/

Pearl Second Opinion & Practice Intelligence Release Notes (8/21)

Pearl Second Opinion Release Notes (8/21/2025)

Link to all Second Opinion release notes here. 

New Feature: Bone Ratio Tooltip for Bitewing X-Rays

• This new feature is only available on the web-based Pearl Second Opinion standalone application.
• Updated the tooltip messaging for bone ratio measurements when the mm/% toggle is disabled. Since bitewing x-rays typically do not capture the root apex (required for calculating percentages), users will now see a clearer message explaining why ratios are unavailable.

• Default message (all image types): “Bone ratio measurements require detection of root apices. Without them, x-rays will show measurements in millimeters only, not ratios.”

• Bitewing-specific message: “Bone ratio measurements are only available on periapical radiographs because a root apex is required for calculation. On bitewing radiographs, where root tips are not visible, the option is unavailable.”

• Available in English, Spanish, French, German, Italian, and Portuguese.

Bug Fixes: Blocked multiple simultaneous rotations on an image, which can leave it in an inconsistent state.

Pearl Practice Intelligence Release Notes (8/21/2025)

Link to all Practice Intelligence release notes here. 

We’ve added some enhancements to Practice Intelligence to give you more control and flexibility when reviewing AI findings, plus these updates bring Practice Intelligence in line with the functionality you already use in Second Opinion. These updates are only available on the web-based Pearl Practice Intelligence application only. 

1. Edit Bone Ratios & Hide Measurements – Quickly adjust bone ratio measurements and toggle them on/off with the new eye icon.
2. Unified Brightness & Contrast Controls – Use the combined sliders or the new click & drag tool for faster, smoother image adjustments.

What's Coming Next in Practice Intelligence: 

In the next 30 days, Practice Intelligence will introduce tooth-level treatment opportunity linking.

• Opportunities will be tied directly to specific teeth using tooth numbering.
• This will make it easier to track, plan, and communicate treatment recommendations with precision.

Note: This upcoming feature is currently planned, but the release timeline and details are subject to change.