10/15/2025 Release Notes
Unified Practice Settings and Profile Menu
- Practice
settings are now consolidated into a single location, simplifying
management and administration.
- The
profile drop-down menu across features has been standardized, enhancing
consistency and reducing user confusion.
Eligibility and Claims Enhancements
- Eligibility
checks now validate insurance carriers by both ID and name, improving
accuracy in displayed information.
- Pre-determination
claims are automatically combined into a single continued claim,
streamlining submissions and reducing administrative overhead.
User Experience Improvements
The Essentials View has been replaced by the ClearCoverage
View, offering a more detailed view to ensure practices have the most accurate
and actionable eligibility information in a single view. If ClearCoverage is
not enabled, users will now only see the Carrier Response tab.
Form Upload and Outstanding Accounts Updates
Form image uploads now begin immediately upon
attachment, reducing missing uploads on patient forms. The Outstanding Accounts interface has been
streamlined for clarity, merging contact information and emphasizing requested
amounts, delivering two key benefits:
- Improved usability and visual clarity. The page
now looks cleaner and is easier to navigate even when contact data is
incomplete.
- Enhanced user confidence and engagement. Showing
the total value of batch requests helps users recognize the financial
importance of sending them which increases follow through and accelerates
collections.
PMS Payment Plan Filtering
A new filter in the Outstanding Accounts tab allows billing
specialists to exclude patients on PMS payment plans, facilitating more
frequent payment requests and reducing manual verification efforts.
10/24/2025 Release Notes
Seamless Perio Chart Attachments in Vyne Trellis
Perio Chart Integration is a new enhancement in Vyne Trellis
that allows practices to seamlessly sync, view, and attach perio chart data
directly from Eaglesoft. This feature is available to all Vyne Trellis
customers with Vyne Sync enabled.
Users can now retrieve perio charts with a single click,
preview them with patient and service details, and attach one or multiple
charts directly to claims, eliminating the need for manual screenshots and
streamlining the claims workflow.
How does it work?
- During claim preparation, click the Perio
Sync button to fetch available charts for a patient
- Trellis displays perio charts with dates,
identifiers, and thumbnails
- Users can preview charts (with patient name and
date of service) before attaching
- The chart preview displays tooth numbers and
quadrants, probing depths, recession and attachment loss indicators, bleeding
points, as well as metadata such as patient name and date of service.
- Single or multiple perio charts can be attached
directly to a claim
- Built-in error handling ensures clear messaging
if retrieval fails
10/29/2025 Release Notes
Mark Patient Messages Unread
Users can now mark Patient Messages as Unread even after
viewing them. This feature
allows offices to prioritize important messages for follow-up actions.
Insurance Totals on Payment Report
- A new summary section for insurance payments has
been added to the PDF Payment Report.
- This section includes total counts and dollar
amounts for insurance payments, simplifying reconciliation for practices.
Practice Logo in Email Requests
- The practice logo is now included in email
payment requests, matching SMS requests for consistency.
- This addition helps build patient trust and
reduces the likelihood of phishing concerns.
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