Friday, May 31, 2024

Vyne Support Information



IMPORTANT INFORMATION ON VYNE SUPPORT



To ensure that you receive the best customer support and to avoid long hold times, please contact the Patterson Technology Center at 1.800.475.5036 for all Vyne support questions. 


Additional Resources:

Watch this video for an overview of how insurance processing works within Vyne Trellis

Watch this video for an overview of how Vyne Billing Statements works within Vyne Trellis

See FAQ 43943 for all Vyne information on enrollment, installation instructions, webinar recordings, training, and product support.


Monday, May 13, 2024

Eaglesoft User Group Sessions

Our Eaglesoft User Group sessions are available throughout the year! Join a certified Patterson Dental Software Trainer at our Eaglesoft User Group sessions that cover topics like insurance and accounting to make the most of Eaglesoft’s powerful features. Registration is free for all Eaglesoft Service Club members.

Upcoming Live User Group sessions


ACCOUNTING MADE EASY

June 19, 2024 | 10 a.m.–12 p.m. (Central Time)

Track accounts receivable, proper distribution and redistribution of payments and credits, and more.


EAGLESOFT INSURANCE EXPERTISE

September 9, 2024 | 10 a.m.–12 p.m. (Central Time)

Review insurance plans, manage aging claims, learn how to use Intellicare for benefits, and more.

REGISTER NOW



On-Demand sessions


GETTING BACK TO BASICS

Complete guide on completing walkouts, receiving payments, creating appointments and exploding codes, and more. 

VIEW RECORDING

THE MORE YOU KNOW

More information on IntelliCare (automated chart audits), accounting features, coverage books, reports and filters, treatment plans, and more.  

VIEW RECORDING

SPRING CLEANING WITH EAGLESOFT

Spring is here and this is the perfect time to freshen up your practice with some Eaglesoft spring cleaning. Re-energize your treatment plans, take control of your insurance companies list, clean up your claims list, and more. 

VIEW RECORDING


For any questions regarding Eaglesoft User Groups, kindly email usergroups@pattersondental.com.

Friday, May 10, 2024

Process Your Insurance and Start Sending Patient Statements with Vyne Trellis


  

With our new Eaglesoft and Vyne Trellis integration, you can now start processing electronic claims, attachments, eRAs, real-time eligibility checks, and have patient statements printed and mailed for you.

Get access to these features when you enroll with Vyne Trellis for only $129/month:

  • Billing Statements
  • Unlimited electronic claims
  • Unlimited electronic attachments
  • Unlimited eligibility & benefits
  • ERAs
  • Secure email
  • Electronic case collaboration
  • Payments via text and email
  • Team Chat



 VYNE BILLING STATEMENTS

Vyne Billing Statements is a feature within Vyne Trellis allowing your practice to have statements printed and mailed to patients for you.


With Vyne Billing Statements, you can:

  • Use the same workflow as you are used to within Eaglesoft. Your statements will be routed to Vyne for printing and mailing.
  • Track printed statements including delivery status, mail-to address, amount due, and more within Vyne Trellis.
  • Only pay for statement printing and mailing – there is no additional monthly fee.

o   $0.49 for each printed statement (first page) and remit envelope.

o   $0.21 for each additional printed statement page.

o   $0.60 for USPS postage*.

*Postage rates will automatically adjust to match the USPS postage rate at the next USPS postage rate change.

 
Contact an eServices sales specialist at 800.397.6398 to enroll. Learn more about Vyne Trellis and
Billing Statements at www.pattersondental.com/vynetrellis


For support help, 

contact the Patterson Technology Center at 1.800.475.5036



Additional Resources:



  • Watch this video for an overview of how insurance processing works within Vyne Trellis

Vyne Trellis Electronic Insurance Processing Video

  • Watch this video for an overview of how Vyne Billing Statements works within Vyne Trellis

Vyne Billing Statements Video

  • Check out frequently asked questions and answers about claims processing and insurance services with Vyne Trellis

View Vyne Customer FAQs

  • See FAQ 43943 for all Vyne information on enrollment, installation instructions, webinar recordings, training, and product support.

View Vyne FAQ Resources