Thank you for Survey Responses & How to Set Up Customized Playlists for Reception Area

First of all, thank you to all of you that responded to the survey, we greatly appreciate your feedback. 


If you prefer to set up your own playlist that you run in your reception area instead of using the Smile Channel , please see FAQ 17717 for how to do this.


We would also take the opportunity to encourage you to contact our fantastic Patterson Support team with any questions or concerns you may have.

Sign up for our Weekly Tips and Tricks Email

In an effort to ensure you get the most out of Eaglesoft, we are emailing our customers on Service Club a Weekly Tips and Tricks newsletter with tips and helpful reminders from support. Please find this week's tip below; please click here to sign up.

Update Recall Frequency from Walkout

Did you know you can update the patient's Recall Frequency right from the Walkout? Highlight the recall line item (i.e., prophy) and choose Recall/Appointment. Doing it here will also change it in the Edit Patient Recall Preferences. Use FAQ 428 for the standard way.

Educate your patients in and all aspects of dentistry by playing CAESY Cloud in your reception area

Play the Smile Channel or create your own playlist and set it on a constant loop in your office.  The Smile Channel had hours of content to play and helps educate your patients in hygiene and all aspects of dentistry .   Setup is easy, see FAQ 17731 for details.

Give your patient Post-Op instruction to take home

 

CAESY Cloud provides printable pages with many presentations, including Post-Op instruction for crowns, bridges, implants, an many more.  Check them out today.  See FAQ 19720 for details

What's new in Eaglesoft 19 Webinar

For those of you unable to attend your local branch's What's New in 19 User Group Meeting we are offering a 1 hr webinar where you can learn more about Eaglesoft 19 and the new enhancements.   Please click here to sign up.

We want your opinion; you have the opportunity to win one of twenty $75 American Express gift cards

We’d like your feedback on CAESY Cloud and have, trough survey monkey, sent you an email request to provide feedback.  Check your email for a survey and your chance to win one of twenty $75 American Express gift card by completing this survey by 4:59 pm CST October 13^th!

Eaglesoft 19

Upgrade to Eaglesoft 19 today! New features include: Supplementary insurance options, robust CareCredit integration, & optimized medical claim form. See FAQ 26526 for more info.

PTOS Web Documentation - Shut Down on March 31, 2017

As we prepare to shut down ptosweb.com on March 31, 2017 we want to make sure that you are prepared to move forward as well. 

• Have you ran the export utility with the Support team to get your notes and attachments copied out to your computer? 
• If you are no longer using the system, are you ready to cancel your subscription?
• What is your office's plan to transition to another system?

We would like to make sure that you and your practice are prepared for the future and taking the necessary steps to start using a different method for storing/creating notes.  

When you are ready to run the export utility, cancel your subscription or if you have any questions, please give our Support Team a call at: 800-824-4305