Enriched ePrescription Offering & Price Increase Effective March 1, 2019 (only applicable to ePrescription customers)

*Please note that this post only impact customers that are subscribing to ePrescriptions*


Electronic prescribing of medications continues to be a primary focus in many states.  Due to this, Patterson and Change Healthcare, our ePrescriptions provider, continue to work diligently to provide you with superior offerings.  As part of this ongoing work, we are able to provide the following:

• Ongoing certification for electronic prescribing
• New and enhanced messages for Rx and Rx Cancel
• Database connectivity to prescription drug monitoring program (PDMP)
• Real-time prescription benefit verification
• Expansion of the current federal level DEA schedules to also include data regarding state-by-state requirements

Given the expanded offerings, Change Healthcare and Patterson are implementing a price increase on March 1, 2019, this will be visible on your April statement. 


Should you have any questions related to this communication, please contact your respective eServices Specialist at 800.294.8504.


Thank you for your continued business.


The Change Health Care and Patterson teams

Benefits of Eaglesoft Service Club

Eaglesoft Service Club brings value to your practice! Please take advantage of the great benefits listed below.

• Free software updates – Updates are available free of charge to Service Club members.
• Included is the support of new platforms such as Windows 10
• If you don’t yet have your license for Eaglesoft 20.10, please contact support via chat
• Free Eaglesoft mobile – Gives you the ability to connect to your Eaglesoft database and view specific patient information remotely.  Please refer to FAQ 18583 for details
• Access to FAQ, our 24/7 online knowledge base – get answers to your questions, any time of day or night, seven days a week
• Free access to training videos for ongoing learning
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• Unlimited Email Support – ask less time sensitive questions via Email Support and receive a response within 24 business hours
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• Expanded hours for Chat, Phone and Email support as of this fall
• Monday – Friday 6 am – 9 pm CST
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• For customers on Eaglesoft Service Club with Advanced Imaging, these additional Schick Service Club benefits apply:
• 3rd year of manufacturer’s warranty on Schick 33 hardware purchased after Sept. 1, 2017
• Discounts on replacement Schick sensors, USB modules and cameras out of warranty