End of Year Processing Support

It’s that time of year again to prepare for a successful end of year processing at your practice! Our End of Year Processing Guide can help you get started with some useful resources such as:

• Valuable checklists
• Step-by-step instructions
• Video tutorials

Other resources are also available as you update Eaglesoft for the new year:

• How to update service fees and CDT codes
• How to update hours of operation for the new year 

It is also a best practice to confirm that your end of year was processed. View Answer 39959 for more information on: 

• Confirming end of year was processed
• Resetting insurance benefits
• Reconciling reports
• Updating service fees
• Reprinting end of year reports
• What to do if you forgot to process end of year

We know that preparing for the end of the year can seem overwhelming, which is why our support team at Patterson is committed to make this process as easy as possible for you. Download our End of Year Processing Guide to get started now.

Eaglesoft Service Club Price Increase

 

Below are some important updates regarding Eaglesoft Service Club.

As an Eaglesoft Service Club member you receive the following benefits:

·       Free Eaglesoft updates

·       Unlimited Eaglesoft and Schick support

·       Eaglesoft mobile access

·       5GB of free data backup through PattLock

·       A monthly Eaglesoft tips and tricks eNewsletter

If you currently don’t receive the monthly Eaglesoft eNewsletter, please subscribe here.

Free Eaglesoft updates are an important value in your Eaglesoft Service Club membership. You can look forward to our next releases including features such as SmartDoc improvements, patient date of birth search, new integrations, enhanced security, and many others.

To ensure that you have the best customer service and support Eaglesoft Service Club pricing will increase on November 1, 2023.  Customers who purchased the Eaglesoft Core Bundle, the Eaglesoft Essential Bundle or the Eaglesoft Preferred Bundle between June 1, 2023 and October 31, 2023 will have 12 months from their date of purchase before the price increase goes into effect. 

Please refer to your monthly statement for details.  If you have any questions, please contact us at 800.294.8504 to review with our billing team.

Eaglesoft version release 21.30 is now available

 We are excited to announce that Eaglesoft version 21.30 is now available!  New features and enhancements in the release include:

•        ePrescriptions:

o   Any new prescription created in Clinician will now have a note entered in the patient’s note history in Eaglesoft

o   Alerts for expiring Provider passwords or pending prescriptions will appear on the Eaglesoft Practice Management and Clinician screen

•        eStatements:

o   A refreshed eStatements window and security update

•        Eaglesoft security enhancements to ensure continued HIPAA compliance:

o   Provider/Staff passwords now have new security options that can be configured by office

o   A new security provision to include the ability to lockout user after failed attempts

o   Providers / Staff can change their own password utilizing the forgot password steps  

•        Printer administration has been updated

You can learn more about the new features in the Eaglesoft 21.30 New Features Guide.

Please live chat with our support team to obtain your license number and schedule an upgrade time with our team.

We strongly encourage you to complete the upgrade.  Thank you for continuing to choose Eaglesoft to power your practice.